welcome aboard!

We’re excited to announce new promotions and welcome new staff to our United Way Family! 

Melissa Lewis has been promoted to Director of Partnership & HR. Over 18 years with United Way, Melissa has worked closely with agency partners and brings a wealth of expertise to her new role. She continues to support staff in human resource needs, but now leads the Community Investment Process and assists agencies throughout the year with certification, funding, and reporting requirements.

Mary Wilson has been promoted to Administrative Support Specialist. In this new role, Mary serves as our ambassador and welcomes and assists visitors and guests. She supervises the facilities manager and has been with United Way for 2.5 years. Her 14 years of customer service experience in Pensacola is valued by the United Way team. 

Will Wirth has been promoted to National Service Manager where his extensive experience in volunteer coordination helps ensure the RSVP and AmeriCorps VISTA ALIGNS programs allow local nonprofits to expand capacity. In his new role, he manages our new CNCS federal program, AmeriCorps VISTA ALIGNS while continuing to oversee RSVP. His familiarity with CNCS guidelines, reporting and volunteer recruitment and coordination makes Will a natural fit for this role!

New Hire:
Katrina Madden joined the team as the new 2-1-1 and MyFreeTaxes Team Lead, where she supplies information and referrals to clients, volunteers and key constituents from the 2-1-1 and MyFreeTaxes programs. She has previous experience in providing administrative and IRS compliance services for the retirement programs of public education employers and employees. Katrina studied Business Administration at West Florida State College and recently received her AA in Christina Theology from International Miracles Institute.

Angela Knight is a Pensacola native, holds a Bachelors in Business Management from UWF, and an MBA in Human Resource Management from Columbia Southern. Angela serves as the new Financial Stability Outreach Manager, managing the tax programs and volunteers. Her experience as an assistant Service Officer at the Vet Center and an Outreach Case Manager for street homeless individuals give her an advantage in her new role at United Way. Currently, she is also an adjunct instructor at Pensacola State College.